CCO Admin asked:
Have a question. Regarding outpatient heart failure.
When providers make calls telephone..to answer patients questions from voice mail messages. Do we code them please? Thanks..
Answer:
Currently there is no way to charge for just phone calls but if they are recorded in the medical record and reviewed at the next face to face session they can be counted as "data reviewed" under Medical Decision Making (MDM). Harjit Kaur
Have a question. Regarding outpatient heart failure.
When providers make calls telephone..to answer patients questions from voice mail messages. Do we code them please? Thanks..
Answer:
Currently there is no way to charge for just phone calls but if they are recorded in the medical record and reviewed at the next face to face session they can be counted as "data reviewed" under Medical Decision Making (MDM). Harjit Kaur
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